Privacy Policy
Welcome to Centucom (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://centucom.com/ (“the Site”). By using our Site or services, you agree to this policy.
Information We Collect
Personal Information You Provide
We may collect information that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Company name
- Job title
- Mailing address
- Other information submitted through contact forms or support requests
Automatically Collected Information
When you visit our Site, certain technical and usage information may be collected automatically, including:
- IP address
- Browser type and version
- Operating system
- Referring website URL
- Pages viewed and time spent
- Device type and identifiers
Third-Party & Aggregated Data
We may receive aggregated or anonymized data from analytics and advertising partners, which we combine with our own data to improve our services.
How We Use Your Information
We use collected information to:
- Provide, maintain, and improve our services
- Respond to inquiries or support requests
- Send updates, confirmations, and notices
- Personalize user experience
- Analyze usage trends and monitor website performance
- Ensure security, prevent fraud, and comply with legal obligations
Cookies and Similar Technologies
We use cookies, analytics tools, and tracking technologies to collect information about how you interact with our Site. Cookies may store user preferences and session information.
You can manage cookies through your browser settings, but disabling them may affect website functionality.
Sharing of Information
We may share your data with:
- Service Providers: For hosting, analytics, or communication services
- Affiliates: Within our corporate group for operational purposes
- Business Transfers: In the event of a merger, sale, or restructuring
- Legal Requirements: To comply with laws, court orders, or legal requests
- Aggregated Data: Non-identifiable data for business analysis or marketing
We do not sell your personal data to third parties for marketing purposes.
Data Retention
We retain personal information as long as necessary to provide services, comply with legal requirements, and resolve disputes. When no longer required, your data will be securely deleted or anonymized.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or misuse. However, no method of transmission over the Internet is completely secure.
International Data Transfers
Your data may be processed and stored in locations outside your country. By using our Site, you consent to such transfers in accordance with applicable law.
Your Rights and Choices
Depending on your location, you may have rights to:
- Access the information we hold about you
- Request correction or deletion of your personal data
- Restrict or object to certain data processing
- Withdraw consent for specific uses
- Receive a copy of your data in a portable format
To exercise these rights, contact us using the details below. We may require identity verification before processing your request.
Children’s Privacy
Our Site is not directed to individuals under 16 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us immediately for removal.
Third-Party Links
Our Site may include links to external websites or services. We are not responsible for the content or privacy practices of such third parties. Please review their privacy policies separately.
SMS Messaging Terms & Conditions
By providing your mobile number and contacting Centucom, you consent to receive SMS messages related to your inquiry. These messages are sent only in response to requests initiated by you — Centucom does not send promotional or marketing messages via SMS.
- Message Frequency: Message frequency will vary based on your inquiry and our communication with you.
- Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
- Help Information: For assistance, reply HELP to any Centucom message or contact us at contact@centucom.com
or call (800) 498-1987. - Opt-Out: You can stop receiving SMS messages at any time by replying STOP to any text. After you opt out, you will receive a confirmation message, and no further SMS messages will be sent unless you initiate a new inquiry.
- Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
- Consent: Your consent to receive SMS messages is not a condition of purchase.
Updates to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will indicate the latest revision. Continued use of our Site after updates means you accept the changes.
Contact Us
If you have any questions, concerns, or data requests, please contact us at:
Centucom
12 E 49th St, New York, NY 10017
Email: contact@centucom.com
Phone: (800) 498-1987
Website: https://centucom.com/